CompTIA A+ Core 1 Certification (Exam 220-1101)

CompTIA A+ is the industry standard for launching IT careers into today’s digital world. CompTIA A+ Core 1 (Exam 220-1101) covers mobile devices, networking technology, hardware, virtualization, cloud computing and network troubleshooting.

Description

Overview

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

CompTIA A+ is the only industry recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce:

  • Increased reliance on SaaS applications for remote work
  • More on troubleshooting and how to remotely diagnose and correct common software, hardware, or connectivity problems
  • Changing core technologies from cloud virtualization and IoT device security to data management and scripting
  • Multiple operating systems now encountered by technicians on a regular basis, including the major systems, their use cases, and how to keep them running properly
  • Reflects the changing nature of the job role, where many tasks are sent to specialized providers as certified personnel need to assess whether it’s best to fix something on site, or to save time and money by sending proprietary technologies directly to vendors

CompTIA A+ is compliant with ISO 17024 standards and approved by the U.S. DoD to meet Directive 8140.03M requirements. Regulators and governments rely on ANSI accreditation because it provides confidence and trust in the outputs of an accredited program. Over 3 million CompTIA ISO/ANSI-accredited exams have been delivered since January 1, 2011.

Course Objectives

  • Mobile Devices (15% of exam)
  • Networking (20% of exam)
  • Hardware (25% of exam)
  • Virtualization and Cloud Computing (11% of exam)
  • Hardware and Networking Troubleshooting (29% of exam)

Who Should Attend

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam.

Course Outline

Lesson 1: Installing Motherboards and Connectors

  • Explain Cable Types and Connectors
  • Install and Configure Motherboards
  • Explain Legacy Cable Types

Lesson 2: Installing System Devices

  • Install and Configure Power Supplies and Cooling
  • Select and Install Storage Devices
  • Install and Configure System Memory
  • Install and Configure CPUs

Lesson 3: Troubleshooting PC Hardware

  • Apply Troubleshooting Methodology
  • Configure BIOS/UEFI
  • Troubleshoot Power and Disk Issues
  • Troubleshoot System and Display Issues

Lesson 4: Comparing Local Networking Hardware

  • Compare Network Types
  • Compare Networking Hardware
  • Explain Network Cable Types
  • Compare Wireless Networking Types

Lesson 5: Configuring Network Addressing and Internet Connections

  • Compare Internet Connection Types
  • Use Basic TCP/IP Concepts
  • Compare Protocols and Ports
  • Compare Network Configuration Concepts

Lesson 6: Supporting Network Services

  • Summarize Services Provided by Networked Hosts
  • Compare Internet and Embedded Appliances
  • Troubleshoot Networks

Lesson 7: Summarizing Virtualization and Cloud Concepts

  • Summarize Client-Side Virtualization
  • Summarize Cloud Concepts

Lesson 8: Supporting Mobile Devices

  • Set Up Mobile Devices and Peripherals
  • Configure Mobile Device Apps
  • Install and Configure Laptop Hardware
  • Troubleshoot Mobile Device Issues

Lesson 9: Supporting Print Devices

  • Deploy Printer and Multifunction Devices
  • Replace Print Device Consumables
  • Troubleshoot Print Device Issues

Prerequisites

Recommended experience: 12 months of hands-on experience in a help desk support technician, desktop support technician, or field service technician job role.

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