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55348: Administering Microsoft Endpoint Configuration Manager

In this 5-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and 2019.

Description

Overview

This course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and Server 2019.

Course Objectives

  • Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment
  • Analyze data by using queries and reports
  • Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune
  • Deploy and manage the Configuration Manager client
  • Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering
  • Identify and configure the most appropriate method to distribute and manage content used for deployments
  • Distribute, deploy, and monitor applications for managed users and systems
  • Maintain software updates for PCs that Configuration Manager manages
  • Implement Endpoint Protection for managed PCs
  • Configure an operating-system deployment strategy by using Configuration Manager
  • Manage and maintain a Configuration Manager site

Who Should Attend

This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.

Course Outline

Module 1: Managing Computers and Mobile Devices in the Enterprise

  • Overview of systems management by using enterprise management solutions
  • Overview of the Configuration Manager architecture
  • Overview of the Configuration Manager administrative tools
  • Tools for monitoring and troubleshooting a Configuration Manager site

Module 2: Analyzing Data using Queries, Reports, and CMPivot

  • Introduction to queries
  • Configuring SQL Server Reporting Services
  • Analyzing the real-time state of a device by using CMPivot

Module 3: Preparing the Configuration Manager management infrastructure

  • Configuring site boundaries and boundary groups
  • Configuring resource discovery
  • Organizing resources using device and user collections

Module 4: Deploying and Managing the Configuration Manager Client

  • Overview of the Configuration Manager client
  • Deploying the Configuration Manager client
  • Configuring and monitoring client status
  • Managing client settings and performing management operations

Module 5: Managing Inventory for PCs and Applications

  • Overview of inventory collection
  • Configuring hardware and software inventory
  • Managing inventory collection
  • Configuring software metering
  • Configuring and managing Asset Intelligence

Module 6: Distributing and Managing Content used for Deployments

  • Preparing the infrastructure for content management
  • Distributing and managing content on distribution points

Module 7: Deploying and Managing Applications

  • Overview of application management
  • Creating applications
  • Deploying applications
  • Managing applications
  • Deploying and managing Windows apps

Module 8: Maintaining Software Updates for Managed PCs

  • The software updates process
  • Preparing a Configuration Manager site for software updates
  • Managing software updates
  • Configuring automatic deployment rules
  • Monitoring and troubleshooting software updates
  • Enabling third-party updates

Module 9: Implementing Defender Protection for Managed PCs

  • Overview of Endpoint Protection in Configuration Manager
  • Configuring, deploying, and monitoring Endpoint Protection policies
  • Configuring and deploying advanced threat policies

Module 10: Managing Compliance and Secure Data Access

  • Overview of compliance settings
  • Configuring compliance settings
  • Viewing compliance results
  • Managing resource and data access

Module 11: Managing Operating System Deployment

  • An overview of operating system deployment
  • Preparing a site for operating system deployment
  • Deploying an operating system
  • Managing Windows as a service

Module 12: Managing and Maintaining a Configuration Manager Site

  • Configuring role-based administration
  • Configuring Remote Tools
  • Overview of Configuration Manager site maintenance and Management Insights
  • Backing up and recovering a Configuration Manager site
  • Updating the Configuration Manager infrastructure

Module 13: What’s New in Microsoft Endpoint Configuration Manager

  • What is new in Microsoft Endpoint Manager covering each semi annual release

Prerequisites

  • Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing
  • Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management
  • Installation, configuration, and troubleshooting for Windows-based personal computers
  • Basic concepts of public key infrastructure (PKI) security
  • Basic understanding of scripting and Windows PowerShell syntax
  • Basic understanding of Windows Server roles and services
  • Basic understanding of the configuration options for iOS and Android Mobile device platforms

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