Improve your experience. We are very sorry but this website does not support Internet Explorer. We recommend using a different browser that is supported such as Google Chrome or Mozilla Firefox.
In this course, you will identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations, assess and develop your personal emotional intelligence competencies, assess and develop your social emotional intelligence competencies, and practice emotional intelligence in common workplace scenarios.
It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you'll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you'll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.
This course is designed for professionals aiming to enhance their emotional intelligence, and emotional resiliency, to better navigate the complexities of modern workplace environments.