Change Management for Managers
Upon successful completion of this course, students will be able to plan for change, learn to communicate change, manage the impact of change on your team members and successfully implement changes at work.
Description
Overview
With constantly shifting global economies and technological developments, businesses are constantly changing to exploit opportunities. Companies no longer have the luxury of remaining the same. Therefore, managers must constantly prepare for and implement change, guiding their employees through periods of transition.
Course Objective
- Implement and manage change
Performance-Based Objectives
- Plan for change
- Learn to communicate change
- Manage the impact of change on your team members
- Successfully implement changes at work
Who Should Attend
This course is intended for middle management, especially those with direct reports, who are responsible for managing organizational change and maintaining employee performance.
Delivery Method
Instructor led group-paced, classroom-delivery learning model with structured hands-on activities.
Course Outline
Lesson 1: Planning for Change
Topic 1A: Analyze the Process of Change
Topic 1B: Identify Barriers to Change
Topic 1C: Determine Available Support
Lesson 2: Communicating Change
Topic 2A: Utilize Adopters of Change
Topic 2B: Communicate Change
Lesson 3: Managing the Initial Impact of Change
Topic 3A: Educate Employees on the Change Process
Topic 3B: Implement Strategies to Deal with Stress
Topic 3C: Cope with Fear
Lesson 4: Implementing Change
Topic 4A: Engage Employees
Topic 4B: Capitalize on the Change Process
Topic 4C: Maximize the Benefits of Change
Topic 4D: Reframe Change
Topic 4E: Label Milestones
Topic 4F: Troubleshoot Issues
Topic 4G: Report Results
System Requirements for Online Participants:
Hardware Requirements
- Pentium 90 MHz or higher processor or Macintosh PowerPC
- Screen resolution of 800 x 600 set to 256 colors
Software Requirements
- Windows 95, Windows 98, Windows 2000, Windows ME, Windows NT 4.0, Windows XP Home Edition, or Windows XP Professional
- Microsoft Internet Explorer 5.0x, 5.5, or 6.0 or Netscape Navigator (excluding 6.0 and 6.1)
- Adobe Acrobat Reader 6.0 or higher; Apple QuickTime 5.0 or higher; Macromedia Flash Player 6.0.79 or higher; or Macromedia Shockwave 7.0.2, 8.0, 8.5, 8.5.1 or higher
- Turn off pop-up blocking (Windows XP with Service Pack 2 Internet Explorer users only)