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Change Management for Managers

Upon successful completion of this course, students will be able to plan for change, learn to communicate change, manage the impact of change on your team members and successfully implement changes at work.

Description

Overview

With constantly shifting global economies and technological developments, businesses are constantly changing to exploit opportunities. Companies no longer have the luxury of remaining the same. Therefore, managers must constantly prepare for and implement change, guiding their employees through periods of transition.

Course Objective

  • Implement and manage change

Performance-Based Objectives

  • Plan for change
  • Learn to communicate change
  • Manage the impact of change on your team members
  • Successfully implement changes at work

Who Should Attend

This course is intended for middle management, especially those with direct reports, who are responsible for managing organizational change and maintaining employee performance.

Delivery Method

Instructor led group-paced, classroom-delivery learning model with structured hands-on activities.

Course Outline

Lesson 1: Planning for Change

Topic 1A: Analyze the Process of Change

Topic 1B: Identify Barriers to Change

Topic 1C: Determine Available Support

Lesson 2: Communicating Change

Topic 2A: Utilize Adopters of Change

Topic 2B: Communicate Change

Lesson 3: Managing the Initial Impact of Change

Topic 3A: Educate Employees on the Change Process

Topic 3B: Implement Strategies to Deal with Stress

Topic 3C: Cope with Fear

Lesson 4: Implementing Change

Topic 4A: Engage Employees

Topic 4B: Capitalize on the Change Process

Topic 4C: Maximize the Benefits of Change

Topic 4D: Reframe Change

Topic 4E: Label Milestones

Topic 4F: Troubleshoot Issues

Topic 4G: Report Results

System Requirements for Online Participants:

Hardware Requirements

  • Pentium 90 MHz or higher processor or Macintosh PowerPC
  • Screen resolution of 800 x 600 set to 256 colors

Software Requirements

  • Windows 95, Windows 98, Windows 2000, Windows ME, Windows NT 4.0, Windows XP Home Edition, or Windows XP Professional
  • Microsoft Internet Explorer 5.0x, 5.5, or 6.0 or Netscape Navigator (excluding 6.0 and 6.1)
  • Adobe Acrobat Reader 6.0 or higher; Apple QuickTime 5.0 or higher; Macromedia Flash Player 6.0.79 or higher; or Macromedia Shockwave 7.0.2, 8.0, 8.5, 8.5.1 or higher
  • Turn off pop-up blocking (Windows XP with Service Pack 2 Internet Explorer users only)

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