Project Management Webinar: Consistent Customer Satisfaction In Agile
To provide a technique for dialing-in an approach to achieving customer satisfaction every time in every Agile project.
Description
This webinar will be a theory-based delivery including participative exercises that allow for practical application of the material.
Earns 1 PDU
Outline
- Fundamentals of agile
- Utilizing Kano analysis to define quality
- Determining metrics for the Definition Of Done